General terms & conditions

Return policy :

We at Fiestasluminosas work hard  so that our customers feel fully satisfied with their purchases

However, if after receiving your goods, you are not completely satisfied , we will be at your disposal to try to solve any problem in the most pleasant way possible for both parties.

If upon receipt of your purchase you observes any problem ,you must indicate it on the delivery note of the transport company, which normally will be Tourline  express delivery service.

Claims will not be accepted after 24 hours of the delivery of the order at your destination.

You will have a period of 5 days to return your purchase and recover your money; no returns of used and / or unsealed material will be accepted.

In this case, the return costs will be paid by the customer.

In the case of defective products, the customer has 10 days to return it.

The product will be picked up at your home by the transport company Tourline Express  for verification.

Fiestasluminosas will replace the product with a new , without any cost for the client.

The package material must be returned in its original packaging and together with all its components

Thank you